Bottlenecking

Is not always about the numbers,

(or at least, not the numbers they tell you).

You could have a system that serves ten people that is more clogged up

Than one that serves a thousand.

It has something to do with whether or not efficiency is prioritised by the right people in the system.

Prioritising efficiency;

Not near-religious adherence to rules and procedures.

The problem is not so much a large number of people competing for limited resources

As much as it is a lack of anticipation of actual human behaviour and

How to create adequate avenues of service.

Sure, there may be over-population in many areas

But its not like we didn’t see that coming

We just didn’t act in time.

Inefficiency is a choice.

Stop blaming the people.

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