Fists and Fingers

Individual fingers are really useful forPointingPulling triggersAnd yes, of course, scrolling.But a lone finger can’t pack a punch.There are benefitsTo being professionally separateTo creating a nicheAnd serving it well.But what about the ecosystem?The environment you are evolving inThe greater circle you inhabitThat includes peopleYou don’t likeAnd your so-called competition.There is a timeFor pointing fingersFor going […]

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A nation of shopkeepers

What happensWhen a professionEvolves entirely in the private sector?When its all for oneBut not one for all?When each oneCares only for their ownStorefrontWith little much to spareFor the thoroughfaresAnd public squares?A nation of shopkeepersWith limited roomFor those without the coin,And a stronger sense of competitionWith fellow shopkeepersThan any sense of community with them.A hundred thousand […]

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The language of pain

Doesn’t belongTo the objective learned ones,RemovedFrom the experience of it.It belongs toThe ones not sleeping as a result of itThe ones afraid to bear children because of it,The ones who go from one doctor to anotherLooking for relief.It belongs to the mother who can senseWhen her infant is not wellTo the old manThat feels that […]

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Customer, Client or Patient?

Beyond semanticsIt matters what you callThe person you seek to engage.A customer is a personInterested in a product,And expects a fair transactionGetting what they expect,Fair trade.No need for namesNo need for small talk,Sometimes the less peopleA customer has to deal withThe better.Convenience.A client is a personWhose name is known.Their needs are anticipated.Their nuances taken into […]

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Forward motion

There’s something about deciding to changeThat feels ridiculous.As though we owe a debt to our former selvesThat must be repaid by making the same choicesOver and over.Walking away from addictionStarting to save moneySitting down to actually studyPicking up your pen againPutting on running shoes for the first time in monthsChoosing to forgiveSwallowing prideOpening yourself up […]

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Who is good health care for?

For the ones who can afford it? The ones who don’t have pre-existing conditions? The ones who easily comply? The ones who “get it”? Or perhaps the ones already educated about health, The ones who won’t miss appointments Or ask dumb questions Or make unreasonable demands? Or perhaps its for the ones who can really […]

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